AP
Andre P
1 reviews | Active since Feb 2017
16 Apr 2020, 13:13
Terrible Service
I have ordered my food on the 6th of april 2020 , delivery was set for the 14th of april. 14th of april came and went and I am still waiting for my parcel. There is no contact number you can call them to do a follow up only email and they do not even respond to an email. Pls do not order from them , you will struggle to get your parcel. They do not take any customer seriously enough there is no after sales service to speak of.
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Replies (3)0
Replies (3)
Mybraai.co.za's replyOfficial
13 Oct 2021, 13:25Good day Andre, please accept our sincere apologies for your poor customer experience ordering with us and subsequent lack of response all this time. We are under new ownership and management and will endeavour to give you the best possible service going forward. Please get in touch with us via mail on *** or you can call/sms/WhatsApp on *** and we will do our best to resolve your query.
Mybraai.co.za's reply13 Oct 2021, 13:25
Official
Good day Andre, please accept our sincere apologies for your poor customer experience ordering with us and subsequent lack of response all this time. We are under new ownership and management and will endeavour to give you the best possible service going forward. Please get in touch with us via mail on *** or you can call/sms/WhatsApp on *** and we will do our best to resolve your query.
AP
Andre P's updateReviewer Update
13 Oct 2021, 17:46Hi, I want to confirm Mybraai have resolved my complaint.
AP
Andre P's update13 Oct 2021, 17:46
Reviewer Update
Hi, I want to confirm Mybraai have resolved my complaint.
Mybraai.co.za's replyOfficial
13 Oct 2021, 17:53Thank you Andre, we hope to see online soon.
Mybraai.co.za's reply13 Oct 2021, 17:53
Official
Thank you Andre, we hope to see online soon.