DW
Damian W
1 reviews | Active since Aug 2016
04 Dec 2019, 21:01
Mybraai.co.za delivers only a portion of an order
I recently placed an order with Mybraai.co.za. The part of the order which arrived as guaranteed, the next day, was great. However a part of an order did not arrive, I was not informed of this and my attempts to contact Mybraai.co.za have remained unanswered. In short, I gave money to Mybraai.co.za and they failed to provide the required value in return.
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Mybraai.co.za's replyOfficial
13 Oct 2021, 13:26Good day Damian, please accept our sincere apologies for your poor customer experience ordering with us and subsequent lack of response all this time. We are under new ownership and management and will endeavour to give you the best possible service going forward. Please get in touch with us via mail on *** or you can call/sms/WhatsApp on *** and we will do our best to resolve your query.
Mybraai.co.za's reply13 Oct 2021, 13:26
Official
Good day Damian, please accept our sincere apologies for your poor customer experience ordering with us and subsequent lack of response all this time. We are under new ownership and management and will endeavour to give you the best possible service going forward. Please get in touch with us via mail on *** or you can call/sms/WhatsApp on *** and we will do our best to resolve your query.