DG
Deidré Grobler

1 reviews | Active since Jul 2020

10 Jul 2020, 08:52

Bunch of *****s!!

Bunch of *****s!! I placed an order for delivery in the Vaal Triangle. It actually states on the website that they do deliver to the Vaal. After a week and no word from them I decided to contact them to find out what was taking so long. Oh didn’t you receive the email explaining that we can’t do deliveries in Vaal at this moment? NO I received nothing not even in my spam mail! They did refund my money but it was R100 less than the amount paid. I emailed them again asking for the rest of my money. But now they want my banking details to refund rest of money but I paid with my credit card and previous refund was paid back into my credit card. Why now all of a sudden do they need my banking details? I mailed back a few days ago kindly requesting my refund paid back into my credit card but I’m receiving absolutely no reply from them at all! People do not ever use mybraai.co.za services!!! The only thing you will get out of it is a massive headache.

0
Replies (1)
Mybraai.co.za
Mybraai.co.za's reply13 Oct 2021, 13:18
Official
Good day Deidre, please accept our sincere apologies for your poor customer experience, we are under new ownership and management and we take customer service very seriously. Please do engage us further either by mail at *** or by call/sms/WhatsApp on *** and we will do our best to resolve your complaint.