MyAutoCare
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
MyAutoCare
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBN
Bongani N
1 reviews | Active since Jul 2025
7 Jul 2026, 16:06
Deposit takers
Ppl be aware of my auto care in edenville they run a deposit taking business whereby you take their car.. You pay deposit... When you pay installment they return it back to you... Nd take the car back nd when you pay them manually.. They just tell you the boss is on holiday and they don't even refund you
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Bongani N
1 reviews | Active since Jul 2025
7 Jul 2026, 16:06
Deposit takers
Ppl be aware of my auto care in edenville they run a deposit taking business whereby you take their car.. You pay deposit... When you pay installment they return it back to you... Nd take the car back nd when you pay them manually.. They just tell you the boss is on holiday and they don't even refund you
0
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Damian H
1 reviews | Active since Jul 2020
15 Jun 2026, 09:39
Charged after written confirmation I would not be liable — extremely poor MyCourtesyCar experience
**Charged after written confirmation I would not be liable — extremely poor MyCourtesyCar experience** I am extremely disappointed with the service I received from MyAutoCare in relation to my MFC Choice Service Plan / MyCourtesyCar benefit. This is now the second time in approximately six months that I have had serious issues trying to use this benefit. I was initially told that I had no courtesy car benefit available. After disputing this, it was later confirmed that I did have the benefit. I was then told the courtesy vehicle could only be arranged once my car was booked in for service. On the day, I was left waiting while MyAutoCare tried to find a vehicle. Woodford had no availability, and Avis only assisted later that morning. I also had to make my own transport arrangements to get to the rental branch. As an independent contractor, this caused me to lose working time and income. The situation became worse when Avis presented an incorrect charge of R6,275.06 when I returned the vehicle. MyAutoCare later confirmed in writing that this was due to a capturing error and that I would not be held liable. They also confirmed that the windscreen and tyre waiver would be covered. Despite this written confirmation, Avis still charged my credit card. There was also a major kilometre discrepancy. The signed rental agreement showed a starting odometer of 5919 km and included 600 free kilometres. I have a timestamped odometer photo taken shortly before return showing 5984 km, meaning I drove approximately 65 km. However, the Avis estimate reflected 3065 km driven, which is clearly incorrect. I have sent multiple emails, screenshots, receipts and supporting documents, but I am still waiting for proper written confirmation of the full reversal/refund, reimbur*****t of logistics costs, and confirmation that no further charges will be processed. A courtesy car benefit is supposed to provide peace of mind. In my experience, I had to fight for the benefit, lose working time, arrange my own transport, dispute incorrect charges, and then still have my credit card charged after being told in writing that I would not be liable. I would not recommend this service based on my experience.
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Damian H
1 reviews | Active since Jul 2020
15 Jun 2026, 09:39
Charged after written confirmation I would not be liable — extremely poor MyCourtesyCar experience
**Charged after written confirmation I would not be liable — extremely poor MyCourtesyCar experience** I am extremely disappointed with the service I received from MyAutoCare in relation to my MFC Choice Service Plan / MyCourtesyCar benefit. This is now the second time in approximately six months that I have had serious issues trying to use this benefit. I was initially told that I had no courtesy car benefit available. After disputing this, it was later confirmed that I did have the benefit. I was then told the courtesy vehicle could only be arranged once my car was booked in for service. On the day, I was left waiting while MyAutoCare tried to find a vehicle. Woodford had no availability, and Avis only assisted later that morning. I also had to make my own transport arrangements to get to the rental branch. As an independent contractor, this caused me to lose working time and income. The situation became worse when Avis presented an incorrect charge of R6,275.06 when I returned the vehicle. MyAutoCare later confirmed in writing that this was due to a capturing error and that I would not be held liable. They also confirmed that the windscreen and tyre waiver would be covered. Despite this written confirmation, Avis still charged my credit card. There was also a major kilometre discrepancy. The signed rental agreement showed a starting odometer of 5919 km and included 600 free kilometres. I have a timestamped odometer photo taken shortly before return showing 5984 km, meaning I drove approximately 65 km. However, the Avis estimate reflected 3065 km driven, which is clearly incorrect. I have sent multiple emails, screenshots, receipts and supporting documents, but I am still waiting for proper written confirmation of the full reversal/refund, reimbur*****t of logistics costs, and confirmation that no further charges will be processed. A courtesy car benefit is supposed to provide peace of mind. In my experience, I had to fight for the benefit, lose working time, arrange my own transport, dispute incorrect charges, and then still have my credit card charged after being told in writing that I would not be liable. I would not recommend this service based on my experience.
0
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Wayne A
1 reviews | Active since May 2020
1 Jun 2026, 18:53
****sters
*****sters!!! Taking High none refundable deposits on " Rent to Own " contracts but you will never own the vehicle. Also charges R12 per kilo. Many clients lose their vehicles and deposit within the first 1-3 months. I also have a pending court case against them and the owner Valentino Naidoo.
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Wayne A
1 reviews | Active since May 2020
1 Jun 2026, 18:53
****sters
*****sters!!! Taking High none refundable deposits on " Rent to Own " contracts but you will never own the vehicle. Also charges R12 per kilo. Many clients lose their vehicles and deposit within the first 1-3 months. I also have a pending court case against them and the owner Valentino Naidoo.
0
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Bongani N
1 reviews | Active since Jul 2025
2 Apr 2026, 11:59
They are in it for the deposits not to help ppl have cars
Bad experience from my auto care it started when I had just paid deposit on a rent to own car.... They said they will give me the car after 2 weeks then I'll drive for a month before paying then they called after 2 weeks after I had written to hello peter.. Then upon arrival the car had a clutch problem I had to go back home at my own expense After A week they called again to collect the car yet still the car had clutch problem I had to go home at my own expense still no problem... Then came a part where they had to deduct first month installment they did not debit on the agreed date so I had to pay by Eft then they debited the next day..... It was A struggle to get my money back of which I eventually dd... On the second month they did not debit on the agreed date only on the next day .... Sharp the debit order went through only for the debit order to bounce after 7 days... And I was not sure if it was their debit order that bounced and I whatsaaped a lady by the name tashkeen asking her to check for me if everything is still fine by their side as I received money that I don't know where it comes from and she said she will come back to me... She never came back to me.... And they only called after 4 days telling me that the debit order bounced... Then I spoke with a lady by the name jozelle I asked her if I can pay half the amount and pay the rest later she said okay.. I paid them the 3k and after 2 days the car was switched off and I asked them and said if they take the car they can give me my money that I paid and they refused some were saying the director is busy while some where saying he's on a holiday and they even called the securities on us for wanting our refund.. So I am here to warn ppl about my auto care in eidenville they have a business model of taking ppls deposits and trying by all means to have grounds to repossess the car and when u want ur refund they say they use it to pay repo costs while they never notified you that they don't agree with you paying... And they don't even make u aware of the time that it will take before they take back the car.. Imagining paying on Monday and having the car repossessed on wedbesday
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Bongani N
1 reviews | Active since Jul 2025
2 Apr 2026, 11:59
They are in it for the deposits not to help ppl have cars
Bad experience from my auto care it started when I had just paid deposit on a rent to own car.... They said they will give me the car after 2 weeks then I'll drive for a month before paying then they called after 2 weeks after I had written to hello peter.. Then upon arrival the car had a clutch problem I had to go back home at my own expense After A week they called again to collect the car yet still the car had clutch problem I had to go home at my own expense still no problem... Then came a part where they had to deduct first month installment they did not debit on the agreed date so I had to pay by Eft then they debited the next day..... It was A struggle to get my money back of which I eventually dd... On the second month they did not debit on the agreed date only on the next day .... Sharp the debit order went through only for the debit order to bounce after 7 days... And I was not sure if it was their debit order that bounced and I whatsaaped a lady by the name tashkeen asking her to check for me if everything is still fine by their side as I received money that I don't know where it comes from and she said she will come back to me... She never came back to me.... And they only called after 4 days telling me that the debit order bounced... Then I spoke with a lady by the name jozelle I asked her if I can pay half the amount and pay the rest later she said okay.. I paid them the 3k and after 2 days the car was switched off and I asked them and said if they take the car they can give me my money that I paid and they refused some were saying the director is busy while some where saying he's on a holiday and they even called the securities on us for wanting our refund.. So I am here to warn ppl about my auto care in eidenville they have a business model of taking ppls deposits and trying by all means to have grounds to repossess the car and when u want ur refund they say they use it to pay repo costs while they never notified you that they don't agree with you paying... And they don't even make u aware of the time that it will take before they take back the car.. Imagining paying on Monday and having the car repossessed on wedbesday
0
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