Jul '26 - Sep '26
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Recent reviews (1)
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Share Your Experience1 reviews | Active since Jul 2026
****med
I would like to raise a serious concern about the management of Morganwood Estate in Barbeque Downs and MyVoltage Many of us are tenants who moved here because it is closer to our workplaces, helping us save on transport costs. Unfortunately, those savings are now being wiped out by excessive utility charges. The trustees added our hot water account to our electricity account through MyVoltage without giving residents proper notice or consultation. They are charging approximately R300 per kilolitre for hot water, and the money is deducted from our electricity accounts every seven days. These deductions are extremely high and place a significant financial burden on residents. In my case, more than R1,000 was deducted in just one seven-day period. Residents deserve transparency and should have been informed before such a major change was implemented. We also deserve a clear explanation of how these charges are calculated and why they are so high. There are numerous public complaints about MyVoltage, which raises serious concerns about the decision to use this service provider. Instead of addressing residents' concerns with clear facts and communication, one of the trustees reportedly relies on information found on Google to justify these decisions. We are asking for accountability, proper communication, transparent billing, and a fair review of these charges. Residents should not be subjected to unexpected costs of this magnitude without notice or justification.
1 reviews | Active since Jul 2026
****med
I would like to raise a serious concern about the management of Morganwood Estate in Barbeque Downs and MyVoltage Many of us are tenants who moved here because it is closer to our workplaces, helping us save on transport costs. Unfortunately, those savings are now being wiped out by excessive utility charges. The trustees added our hot water account to our electricity account through MyVoltage without giving residents proper notice or consultation. They are charging approximately R300 per kilolitre for hot water, and the money is deducted from our electricity accounts every seven days. These deductions are extremely high and place a significant financial burden on residents. In my case, more than R1,000 was deducted in just one seven-day period. Residents deserve transparency and should have been informed before such a major change was implemented. We also deserve a clear explanation of how these charges are calculated and why they are so high. There are numerous public complaints about MyVoltage, which raises serious concerns about the decision to use this service provider. Instead of addressing residents' concerns with clear facts and communication, one of the trustees reportedly relies on information found on Google to justify these decisions. We are asking for accountability, proper communication, transparent billing, and a fair review of these charges. Residents should not be subjected to unexpected costs of this magnitude without notice or justification.