HD
Hannelie D
1 reviews | Active since Aug 2024
07 Aug 2024, 12:32
Shocking service
If I could rate less than 1 star I would, I received such shocking service. After 3 broken promises my washing machine was eventually delivered today. Their after sales service sucks. I had to phone them all the time to find out when it will be delivered. I was worried that this is a ****.
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My Tech Shop's replyOfficial
07 Aug 2024, 12:55Dear Hannelie,
We apologize that our service did not satisfy your expectations.
Please note that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept our sincerest apologies on behalf of everyone Tech Shop team.
We apologize that our service did not satisfy your expectations.
Please note that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept our sincerest apologies on behalf of everyone Tech Shop team.
My Tech Shop's reply07 Aug 2024, 12:55
Official
Dear Hannelie,
We apologize that our service did not satisfy your expectations.
Please note that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept our sincerest apologies on behalf of everyone Tech Shop team.
We apologize that our service did not satisfy your expectations.
Please note that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept our sincerest apologies on behalf of everyone Tech Shop team.