My Tech Shop FAILS TO DELIVER

Found My Tech House on Price Check. Ordered a Cudy AX 3000 mesh router, paid R2010 via Peach and received an e-mail confirming the order. To date no router has arrived and on complaining I was promised feedback in 5 minutes. Well the 5 minutes is now 5 hours and I still do not have my router. BEWARE OF THESE GUYS