Non delivery of magazine

I subscribed to a magazine through this company at the end of November 2014, was billed on 15 December 2014 for the year, even though I requested a monthly payment. <br> It is now the 4th February 2015 and despite numerous calls to their offices I am yet to have a single telephone call returned nor a copy of the magazine which I have supposedly subscribed to. I regret more than anything placing my trust in this company. <br> Their staff are pathetic -keep sincerely promising to call me back then I will get a useless email stating that I will receive the issue the same day, which I never do.<br> I have asked for a Manager to call me back but of course they are too busy with whatever it is they are actually doing (not delivering subscriptions) to return a call. <br> I would never in a million years recommend this company to anyone. In fact, quite the contrary.