AG
Anne G
1 reviews | Active since Dec 2009
12 Feb 2016, 15:40
No delivery/ No feedback - MY SUBS
I subscribed and paid for a Wegsleep magazine - one year subscription - in November. They indicated that I will get my first magazine in March. I explained that it was a gift for my husband. They confirmed that they will send December and January immediately and the rest will follow. It is now 12 Febraury - We have not received any magazines. I also mailed and mailed and mailed about this. NO feedback.
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My Subs's replyOfficial
18 Feb 2016, 16:30Hello anne11,
Our apologies for the delay.
We have escalated the matter and we are having it sorted.
We shall contact you soonest.
Please do not hesitate to let us know if you have any further questions in the meantime.
Kindest Regards,
MySubs Support
***
Our apologies for the delay.
We have escalated the matter and we are having it sorted.
We shall contact you soonest.
Please do not hesitate to let us know if you have any further questions in the meantime.
Kindest Regards,
MySubs Support
***
My Subs's reply18 Feb 2016, 16:30
Official
Hello anne11,
Our apologies for the delay.
We have escalated the matter and we are having it sorted.
We shall contact you soonest.
Please do not hesitate to let us know if you have any further questions in the meantime.
Kindest Regards,
MySubs Support
***
Our apologies for the delay.
We have escalated the matter and we are having it sorted.
We shall contact you soonest.
Please do not hesitate to let us know if you have any further questions in the meantime.
Kindest Regards,
MySubs Support
***