Worst online shopping experience ever

<p>Well this is my second purchase placed on 3/06 paid and asked if I can send my own courier company. I was reassured that speed services will be used I had to phone the tracking company had to wait 10min before I got answered. Only to find out my tracking nr is not on the system. Phone the nr provided for the shop yet I got no real answer. 4 days later I phoned again only to be informed by the post office that my parcel was only scanned today. And this after various phone calls and emails. They don't even have the desensiency to phone and explain. And when complaining on their page I get booted. WORST SERVICES EVER </p>