Spar Bluewater bay appalling!!!

Poor communication, inconsistency, where do I start? I messaged the Spar what's app group around 1 pm this afternoon in hopes to place an order for my groceries and pick up after work as I knock off at 5pm. I asked how to place an order on the what's app page and the response was "type a list" no greeting nothing. My confidence in this shopping mode was completely shut down by the response. I then called 5:20 pm to the bakery and the lady confirmed that the store closes at 6 and she's not sure what time the door closes. So I figured mm there's a different closing time for the door and the door? So I called *** again, selected option number 1 for a manager. I asked again, what time the store closes, the response was 6pm, I asked what time the door closes, and I was told at 6pm. I ended the call with excitement and I called an Uber who came to pick me up. I arrived at the store at 17:35 and was shocked to see the door closed. I asked the security outside and he rudely shouted "read the notice on the wall" I told him tha no I spoke to a manager and I was told the gate closes at 6. He interrupted me and shouted again "read the notice on the door!!" I asked him if I was supposed to read this notice from my home when I called and a manger (I assume manager because I selected option 1)told me that the gate closes at 6pm. Called the manager line from the entrance 2 times and no one picked up. I called again a 3rd time and selected option 2, the bakery and asked to be transferred to a manger, lady said ok, and the hung up. Called again a fourth time while at the entrance, and the lady transferred me, and alas! No one picked up again. So I asked the security at the door to call a manager for me, he responded and "if I didn't habve to watch this door, I would go" that time they are 2 at the door. Saw a lady in a spar uniform, and asked her to call a manager for me, she turned around and went about her job. Saw another lady cleaning the floor and asked her to help me and call a manager, she gave me a look and said "there are no mangers" I asked if there are no supervisors and she mumbled something to a lady and no one came. I saw a guy also in uniform and asked him to help me, told him my story and he said it's closed that were told to close. Asked him to call a manager, and went to the office. Came back to explain to me that there are notices at the door. Told him that a manager told me to come as the store closes at 6 I even showed him my call log. He eventually ignored me and went about his business. A lady in make up an a weave who's apparently a supervisor refused to come to the door, the "managers" in the office also refused to come out one of them is named Michael. I wasted my time, wasted R150 for Uber as I was charged R75 for per trip from Coega only to go home bare hands. I'll be working tomorrow and knocking off at 17:00, and I get home at 15:15. This is appalling customer service, I'm appalled that no one in leadership bothered to come and find out what the issue was to address it, the securities were ranting and were rude. The website says that the store closes at 6pm, you're told 6pm when you call. When you get to the door, you're told a different story. I wasted time and money going there. DISGUSTING!!!