Rude *********** Staff

I went to Spar yesterday to buy a bandaid plaster for my son. I get to the till and Thandeka Majola tells me it's not scanning, can I go take another one ( am a bit annoyed by this cause she can always send someone else to get it) Igo nonetheless. I come back with another pack and she says " you brought the same pack" I am like well you didnt specify and thsts the last pack (in terms if brand) left. She tell me the people that put the plasters on the shelf didnt activate them on the system and it will take 2 days for them to come do it from eMlazi.

I tell her that's not my fault or my problem. I need to buy it cause it's there. She proceeds to tell me it is also not her fault she is a cashier not a packer. I am now annoyed. I ask her to call the manager ( whilst we are waiting) she is telling me that customers come there with attitudes like me and it's her duty to return the same energy. Excuse me!

I tell her that customers come to buy items, if I find an item I need to get it. And if she doesnt know consumer policy she must just go ask her superiors. She repeats that it's not her job and she is a cashier. Manager eventually gets there and within minutes item was sold to me. We had a screaming match as I was about to leave again when I told her you see asking helps.

Your staff has no training whatsoever on service and this still remains a huge issue. I am ****ed. Thandeka Majola obviously got in through a friend cause if she is trained than the problem is worse than I thought.