1 reviews | Active since Jul 2022
Complaint
Hi there I'm so appalled by the treatment of your staff members.So I went there today at around 10:45(I left at 10:55). I asked to buy electricity(which currently they only sell at the moment.The lady wasn't wearing a name tag.She said she couldn't take a picture of the card nor take a picture of the latest till slip that we had bought electricity with.I asked her how come because it is a till slip from the store i had to take a picture incase i lose it.She said NO another lady was there(she was hiding her name tag,she later said she is thandiwe mgadi),i asked to please speak to the manager she said i quote"no the manager will not come to you,you must go back inside the store and aak for him",her tone was shouting whilst saying this.The lady working in the section(she also said later her name is Nothile she didnt have a name badge),said they had problems when buying the electricity at the time the "manager" he said his name is sphesihle majozi(please verify this against surveillance he was wearing a white apron name badge was covered) he said did the lady not explain to me I said but i took a picture of the till slip why cant they assist me he said they no more taking till slips they have a problem with it,i had to drive 66kms to buy electricity from elandskop mafunze and now i have to go back to deal with those untrained, unprofessional rude staff because they the only ones selling that electricity
