1 reviews | Active since Apr 2017

09 Apr 2021, 03:17

*******

I ordered and paid for my CPAP machine a year ago. Chantel phoned me in Feb and promised that the devices are arriving "next week". It's another 2 months later and still no device.

I've asked for a full refund should the device not arrive "next week" and again no response from MySleep.

I'm utterly disappointed with MySleep - I paid cash up front a year ago, was extremely patient and sympathetic with their Covid excuses for non delivery only to be taken for a fool by MySleep.

Should I not have resolution within 7 working days I will report my problem to the Health Ombud as well as the Consumer Goods Ombud & NCC.

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