Company Directors dont understand POOR SERVICE so how can the underlings

The service leaves much to be desired

I phoned at 14h22 and left a message, Before I was told she was not available I had to give all my details. I told the lady I was not surprised Deidre was not available because she has not contacted us since we called at her office in Pretoria since 25 September 2020.

This is a WHATSAPP message sent to one of the Directors at 14h49 which we have checked, and she has read but no response.

"Hi Deirdre, is it possible for you to give me some feedback regarding that Philips mask you showed me. I really dont care that you haven't been able to keep your appointment to come and help me, I just need to know how much it is and I will arrange the payment even if the medical aid wont pay. If you recall when I first was able to speak with you it was because of the POOR service and yet I am still not able to get anybody from your company to see the real true me and help me. I feel you think I'm just moaning but you have no idea how difficult it is. Writing this now to you I am so emotional but feel what's the use none of you practise what you preach. You have no empathy for me even though you say you will help. I know you had bad luck with your car, but what would it cost you just to send me a little whatsapp "I'm sorting out my car and will see you soon" would that be so difficult to do, we live in a world of technology, our lives revolve around our cell phones. If you have any respect for another person then all I would like you to do is send me the price of the Philips mask and how I can purchase it. After meeting with you on the 25th Sept I really thought that God had answered my prayers but it seems not. I am so over whelmed by the very poor and lack of giving back to your clients, I still dont know how you stay in business. I am more than just sad."