TM
Thandi M

1 reviews | Active since May 2024

13 May 2024, 09:29

My next car doesn't care about the drivers well being

My next car doesn't care about the drivers well being. They have zero customer care their consultants are very rude and my next doesnt pay drivers their weekly earnings. They say they keep the drivers earnings to pay for the next week weekly remittance. They forget that Ehailing drivers plan thei budget week to week. I had a very bad experience with them. I rented a car the bajaj from them and worked. Very hard. My target was to pay my rent where i stay with my daughter. To my suprise that money never came at the end of the week and i lost a place to stay with my daughter as i couldn't pay rent whereas i had money that i worked hard for. I went to their offices and demanded my money but i was taken from pillar to post.

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Replies (1)
My Next Car
My Next Car's reply25 Jun 2024, 17:03
Official
 Hi Amos

We're sorry that your experience did not match your expectations. This is on us.

We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use your feedback to make us better and to ensure this does not happen again.

We would like to investigate the matter further. Please kindly WhatsApp me at ***, and we'll work with you to resolve any issues as quickly as possible.

Regards
My Next Car Team