MY KITCHEN MAGAZINE - POOR CUSTOMER SERVICE

Took out a subscription for My Kitchen magazine. Not a TFG subscriber, so followed instructions on the website mykitchen.co.za and paid for an annual subscription in May. Since then, delivery of the magazine has been sporadic. Following an email to Melany Snyders on 14th May, I received 3 issues (Feb/March/May). Since then attempts to contact this magazine are unsuccessful. Contact number on website redirects you to another number, but with no success. Tried to DM them on IG - no response. Contacted Melany again on 01 August, *** on July 6th. Phones are not answered, mailboxes are 'full' and calls are never returned. The magazine is great, and I occasionally find an issue at my local Pick n Pay.