AN
Ashika N
1 reviews | Active since Nov 2020
16 Nov 2020, 09:05
Blatant lies and disgusting service!
I am disgusted and appalled at the blatant lies that My Gas tells you. I placed an order on Thursday the 12th November 2020. I received an email confirmation that I would receive my gas cylinder which was fully paid for, by Friday morning. By midday the 13th, I still had not received the gas. It was Diwali and we were unable to cook for or entertain our guests as we had no gas. This company effectively ruined my biggest religious festival for the year. And their response was a feeble excuse about a system error! Do yourselves a favor, and do not rely on them. You will surely be disappointed!
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Replies (1)My Gas's replyOfficial
16 Nov 2020, 09:47Good day Ashika N. I apologize for the service you received. Thank you for bringing this to our attention, kindly note I will be taking this matter further with customer service. Kindly provide me with your email address and someone from our team will be in contact with you shortly.
My Gas's reply16 Nov 2020, 09:47
Official
Good day Ashika N. I apologize for the service you received. Thank you for bringing this to our attention, kindly note I will be taking this matter further with customer service. Kindly provide me with your email address and someone from our team will be in contact with you shortly.
