My Dream Car

I saw a few bad reviews about this “dealership” but I just thought that the reviewers were being overly excited and just didn’t do secondhand purchasing right. It could never happen to savvy ol’ me.

I made a cash purchase of a Renault Kwid Climber from them in March of 2020 and they didn’t tell me beforehand that the car had been involved in an accident. I paid for the car to be couriered and on that same day they told me that my car was booked and gave me a day that it would arrive in Cape Town by. With that in mind, on the day that the car was expected to arrive at my place in Cape Town I had still received no communication from the “company” and when I enquired of the ETA they told me that the car wasn’t able to be booked which would have been helpful if they had at least communicated this anytime during the 3 days before the expected delivery date. To cut things short, I ended up flying up to Jo’burg to pick up the car and drove it down to Cape Town. I arrived in Cape Town and realized that the car had a consistent oil leak and so I took it to get checked which is when I found out that it been on a serious accident and that the oil sump was broken along with the seals not closing completely. It was a mess and had to pay almost 8 grand to fix it. I then found out that on top of that the brake fluid container was completely detached from where it was meant to sit and couldn’t be reattached and the wiper fluid container was also completely missing from the car.

Realizing that this was way more than I had bargained for, I called the “company” because they had promised me a 1 year warranty for the car incase of any problems from their part. After several failed courteous attempts at communication with Mohammed Rehaan Said who was the sales person who had sold me the car and then with the “company” I began digging for other contact details. I found a contact number for a man called Michael who later turned out to be the manager but obviously did not tell me. Eventually when I started discussing terms of resolving the issue he stopped picking up my calls.

I filled a legal complaint with Miosa Ombudsman because not only had they sold me a damaged and dangerous car, *******ly by not disclosing this, they had refused means to rectify this. Miosa got back to me and told me that the “company” had closed down.

Moral of the story kids, it’s not a company. If you see a bald Mohammed Rehaan Said trying to sell you a car from any dealership and a Michael, run away. They are not on your side. Also, pay a mechanic a few hundreds for an hour and take them with to the dealership to check out the car and be there in person. Old sales tactic, “the car is currently being test driven and might not be available for long”