TL
Taryn L

1 reviews | Active since Oct 2017

02 Jul 2020, 10:55

Refund or Delivery of items paid for!!!

On the 27 of February 2020, I ordered 70 x JBL Tune 500BT Headphones through George & Noni & My Digital Store. Full payment was made to them on the 6th of March 2020 for an amount of R48 685.00. On the 11th of March 2020, I followed up on delivery & was told that there was a backlog on JBL's side and they would receive stock on the 16th of March. On the 24th of March 2020, I was informed that they still had not received the stock and then the country went into lockdown from the 26th of March. On the 1st of June 2020, I contacted Noni re: the order & was informed that they had not received the stock from JBL, but that they would receive the stock by the 26th of June. On the 29th of June, I sent a follow-up mail to Noni to query the order, but no response has been received as yet. I have tried calling the landline number - ***, but the number is engaged. I have also tried calling George the manager on his cell - ***, but he doesn't answer his phone. I urgently need to take delivery of these items and must say that I'm appalled by the fact that full money has been paid, but the goods have not been received & no-one has had the decency to get back to me with the status of the order.

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Replies (1)
TL
Taryn L's update08 Jul 2020, 11:29
Reviewer Update
Hi there, it is now 6 days since my complaint and still no contact from anyone from My Digital Store. I personally went to their offices on Thursday the 2nd of July, but no-one was there. Some assistance with this would be appreciated.