you have stopped my life

13 Nov 2023 i was assisted by Narieman to finalize the application upon realizing that they closed all my accounts i immediately stop the process and asked for cancellation on the 14th of November 2024.I received the confirmation for cancelation, and it's been a year now I'm still under their review for what good reasons i don't know they just kept me on their review ...I'm struggling I can't do anything this is wrong in many ways i owe them nothing as we did not even get there. reason i cancelled was some of my cards being stopped without any agreement