RM
Ruth M
1 reviews | Active since Sept 2015
06 Nov 2025, 09:28
You agents need to b...
You agents need to be trained on how to handle customers in a professional manner, they are very rude and abrupt
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My Debt Hero's replyOfficial
22 Jan 2026, 15:02Hi Ruth, we’re sorry to hear about your experience and the behaviour you’ve described. This is not the level of professionalism we expect from our team, and your feedback is taken seriously. For privacy and security reasons, we’re unable to discuss account-specific matters on this platform. Please provide your details via one of the secure channels below so our Customer Care Team can review and address this appropriately: https://mydebthero.co.za/support | (+27)21 *** | WhatsApp *** | ***.
My Debt Hero's reply22 Jan 2026, 15:02
Official
Hi Ruth, we’re sorry to hear about your experience and the behaviour you’ve described. This is not the level of professionalism we expect from our team, and your feedback is taken seriously. For privacy and security reasons, we’re unable to discuss account-specific matters on this platform. Please provide your details via one of the secure channels below so our Customer Care Team can review and address this appropriately: https://mydebthero.co.za/support | (+27)21 *** | WhatsApp *** | ***.