withholding information

i filled out a form and was contacted by a lady called Leilah , she told me that she will help me , the only thing that i was falling behind with is home loan, i had old mutual loan and Tfg account that were not in arrears only home loan . She never told me about disadvantages of what she was offering , didn't understand that i will be under debt review . She only told me about reduction of instalments . Now i wanted to buy my kids that i cant afford to buy clothes cash i find my Tfg Account blocked .

i contacted Leila by email , she said i cant use my Tfg account , she further said i choose clothing acc over house loan as Tfg cant be excluded . i asked why was i told prior about the disadvantages i never got a response. clothing account for me its important as i cant afford to buy my kids clothes cash , paid it well as i knew that is how i clothe my kids , now its blocked , the instalment or consolidation is 8thousand something meaning i wont be left with anything to buy my kids clothes with and its winter . i also have cellphone insurance with Tfg , my phone fell and i cant claim .why was i told that what this is all about and how its going to change certain things ? that was unfair and wrong for me to be only told about advantages not disadvantages . how am i going to afford to buy a new phone that's is why ai took insurance

i regret seeking help from them honestly