TM
TIFFANY M
1 reviews | Active since May 2023
02 May 2023, 13:38
WARNING - Feels like I am being ****med!!!!
I was consistently called to be signed up on Debt review, they did everything possible to get my application through, charged me close to R7000 for legal fees and now after a few months my creditors are handing me over because they say they are not getting the agreed upon payment, so what was the reason for me paying all these fees and where is the money going to? I have tried to get a hold of Zinzi Beja who was supposed to be my consultant assisting me through the process, but she never returns my calls or responds to my emails. I have also made attempts to contact Ghislaine Robertson, Sivenathi Gcilitshana and customer care, with no success.
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My Debt Hero's replyOfficial
05 May 2023, 11:03 Good day, Tiffany. A distribution statement was sent to you, and we have tried to contact you. The creditors who are harassing you are the ones who did not accept our proposed new payment plan. As our customer care department explained, our attorney will fight the matter in court should they oppose the new payment plan (we're on your side). Please feel free to contact us should you require any further assistance.
(If you are satisfied with the outcome, Tiffany, please consider removing this review. It makes a meaningful difference.)
(If you are satisfied with the outcome, Tiffany, please consider removing this review. It makes a meaningful difference.)
My Debt Hero's reply05 May 2023, 11:03
Official
Good day, Tiffany. A distribution statement was sent to you, and we have tried to contact you. The creditors who are harassing you are the ones who did not accept our proposed new payment plan. As our customer care department explained, our attorney will fight the matter in court should they oppose the new payment plan (we're on your side). Please feel free to contact us should you require any further assistance.
(If you are satisfied with the outcome, Tiffany, please consider removing this review. It makes a meaningful difference.)
(If you are satisfied with the outcome, Tiffany, please consider removing this review. It makes a meaningful difference.)