JB
JACOMIEN B

1 reviews | Active since Nov 2024

15 Nov 2024, 15:31

The horror! The horror!

Worst customer service I have ever had to deal with. You guys make Telkom and Vodacom look like stellar performers.

All my accounts have been settled for over a year and I get off debt review.

You're not responding to emails and hanging up on me.

What am I supposed to do here?

0
Replies (3)
My Debt Hero
My Debt Hero's reply18 Nov 2024, 12:11
Official
Good day Jacomien, we are looking into your matter and will provide you with feedback as soon as possible.
JB
JACOMIEN B's update26 Nov 2024, 15:56
Reviewer Update
After this notice, a very friendly lady phoned me to say she's handling it. She'll phone me back the next day.
It's now been a week and I have yet to hear back.
JB
JACOMIEN B's update02 Dec 2024, 15:01
Reviewer Update
I still haven't received anything.