KB
Karen B

1 reviews | Active since May 2022

09 May 2022, 18:31

Shocking

Very selective in what they explained. Was called the Tuesday and the admin lady called the Wednesday and when I asked more question for understanding I told her no thx not interested…to my suprise it was already processed without me submitting any documentation..

0
Replies (2)
My Debt Hero
My Debt Hero's reply11 May 2022, 10:29
Official
Good day Karen. As you are aware, you signed the application form and the debit order mandate to pay your credit providers. We have already responded to your cancellation request and the same will be processed as soon as possible. Regards, My Debt Hero Team.
KB
Karen B's update11 May 2022, 14:00
Reviewer Update
That is interesting if you have the signed documents then share with me as well. This was implemented on the 4th of May yet I was forwarded all the documents on the 10th of May to sign off and you were informed on the 5th of May not to proceed.