RM
Relebohile M
1 reviews | Active since Mar 2025
26 Mar 2025, 10:27
Reverse the debit order please
They called me and asked to help me with my debt I agreed and they started with the whole process and I agreed that they can start with the debit order in April but now their debit order went off now and it went off this month . I tried to call them the whole day yesterday even now I am still calling but no response. I was assisted by S***iel Liebenberg. I am disappointed because really I was excited about it. My I have a whole month infront of me with no Salary .
Helpful (0)
Replies (1)0
Replies (1)
My Debt Hero's replyOfficial
25 Sept 2025, 16:58Hi Relebohile, we’re very sorry to hear about your experience and the stress caused by the debit order being processed earlier than agreed. This is not the experience we want for our clients. Please know that My Debt Hero is a registered debt counselling firm regulated by the NCR, and your payments should always be handled with care and transparency.
We’d like to urgently review your case, reverse the incorrect debit, and make sure your agreement is properly in place. Kindly contact our Customer Care Team immediately at https://mydebthero.co.za/support
, call (+27)21 ***, WhatsApp ***, or email ***
so we can escalate this without delay
We’d like to urgently review your case, reverse the incorrect debit, and make sure your agreement is properly in place. Kindly contact our Customer Care Team immediately at https://mydebthero.co.za/support
, call (+27)21 ***, WhatsApp ***, or email ***
so we can escalate this without delay
My Debt Hero's reply25 Sept 2025, 16:58
Official
Hi Relebohile, we’re very sorry to hear about your experience and the stress caused by the debit order being processed earlier than agreed. This is not the experience we want for our clients. Please know that My Debt Hero is a registered debt counselling firm regulated by the NCR, and your payments should always be handled with care and transparency.
We’d like to urgently review your case, reverse the incorrect debit, and make sure your agreement is properly in place. Kindly contact our Customer Care Team immediately at https://mydebthero.co.za/support
, call (+27)21 ***, WhatsApp ***, or email ***
so we can escalate this without delay
We’d like to urgently review your case, reverse the incorrect debit, and make sure your agreement is properly in place. Kindly contact our Customer Care Team immediately at https://mydebthero.co.za/support
, call (+27)21 ***, WhatsApp ***, or email ***
so we can escalate this without delay