RM
Relebohile M
1 reviews | Active since Oct 2023
12 Oct 2023, 09:12
Refund
Bad services ,you call everyday asking to-be transferred to Hlumela but it’s either she’s busy or on lunch .you write emails to Hlumela but no reply meantime am still waiting for my refund and I don’t have any feedback with the process of my refund since August.bad
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My Debt Hero's replyOfficial
03 Nov 2023, 11:48Good day, Relebohile. We have lodged a complaint with the NCR against the credit provider who proceeded to debit your account after they were not allowed to do so. We have arranged a refund. We'd like to apologise for the inconvenience on their behalf. Please feel free to contact us should you have any additional queries.
My Debt Hero's reply03 Nov 2023, 11:48
Official
Good day, Relebohile. We have lodged a complaint with the NCR against the credit provider who proceeded to debit your account after they were not allowed to do so. We have arranged a refund. We'd like to apologise for the inconvenience on their behalf. Please feel free to contact us should you have any additional queries.