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yashai S

1 reviews | Active since May 2022

12 Jun 2025, 13:43

Put me under debt review without my permission

Made an enquiry for future reference incase my finances went south . I did not want to be placed under debt review, infact I didn't even complete the application or accept the debit order

They sent a link for me to sign and allow them to do a credit check on my profile ,

they then used this signature to forge the application documents and submit .Now my credit in under debt review . The consultant blocked my number on WhatsApp and none of them respond to my emails

They put me under debt review without a single identity document of mine

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Replies (1)
My Debt Hero
My Debt Hero's reply09 Sept 2025, 15:26
Official
 Hi Yashai, we’re very sorry to hear about your experience. Please know that My Debt Hero is a registered debt counselling firm regulated by the National Credit Regulator (NCR), and it is not legally possible to place any client under debt review without their full signed consent and required documentation. We take allegations like this extremely seriously and would like to urgently investigate your case. Please contact our Customer Care Team via https://mydebthero.co.za/support, call (+27)21 ***, WhatsApp ***, or email *** so we can escalate this immediately