GM
Gary M
1 reviews | Active since Sept 2024
24 Mar 2025, 21:46
Poor service
Most disgusting service I have ever had sent hundreds of emails ticket generation and then closed and nothing has been resolved they need to be taken to task
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My Debt Hero's replyOfficial
30 Sept 2025, 08:52Hi Gary, we’re very sorry to hear about your experience and the frustration it has caused. You should never feel like your tickets are being closed without resolution. Please know that My Debt Hero is a registered debt counselling firm regulated by the NCR, and all client queries deserve proper attention and care.We’d like to urgently escalate your case and ensure your outstanding issues are resolved. Please reach our Customer Care Team at https://mydebthero.co.za/support, call (+27)21 ***, WhatsApp ***, or email *** so we can prioritise this for you immediately.
My Debt Hero's reply30 Sept 2025, 08:52
Official
Hi Gary, we’re very sorry to hear about your experience and the frustration it has caused. You should never feel like your tickets are being closed without resolution. Please know that My Debt Hero is a registered debt counselling firm regulated by the NCR, and all client queries deserve proper attention and care.We’d like to urgently escalate your case and ensure your outstanding issues are resolved. Please reach our Customer Care Team at https://mydebthero.co.za/support, call (+27)21 ***, WhatsApp ***, or email *** so we can prioritise this for you immediately.