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sarah D

1 reviews | Active since Feb 2024

15 Feb 2024, 11:31

Poor Debt Assistance

Despite numerous calls and emails, My Debt Hero has not answered any of my questions about my debt and having since made the request to cancel their services, have now not rep**** to my emails. Their service is shocking and their agents do not return calls. Their query dept cannot assist as only the agent in charge of your debt process can- yet they never return a call back or respond to emails. SHOCKING!

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Replies (1)
My Debt Hero
My Debt Hero's reply15 Feb 2024, 11:57
Official
Good day Sarah. The cancellation of debt review is regulated by the NCR withdrawal guidelines. Our office will be in contact with you shortly to assist with the process.