SM
Sipho M
1 reviews | Active since Oct 2025
20 Jan 2026, 10:20
Poor and bad service
poor service and bad communication about what you getting into secondly ticket raised get resolved without any communication with client extending terms of credit without consulting with client
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My Debt Hero's replyOfficial
22 Jan 2026, 14:37Hi Sipho, we’re sorry to hear about your experience and the concerns you’ve raised around communication and ticket handling. This is not the level of service we aim to provide, and matters affecting a client’s account should always be clearly communicated. For privacy and security reasons, we’re unable to discuss account-specific details on this platform. Please provide your client reference number or account-linked details via one of the secure channels below so our Customer Care Team can review and assist you directly: https://mydebthero.co.za/support | (+27)21 *** | WhatsApp *** | ***.
My Debt Hero's reply22 Jan 2026, 14:37
Official
Hi Sipho, we’re sorry to hear about your experience and the concerns you’ve raised around communication and ticket handling. This is not the level of service we aim to provide, and matters affecting a client’s account should always be clearly communicated. For privacy and security reasons, we’re unable to discuss account-specific details on this platform. Please provide your client reference number or account-linked details via one of the secure channels below so our Customer Care Team can review and assist you directly: https://mydebthero.co.za/support | (+27)21 *** | WhatsApp *** | ***.