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Francois B
1 reviews | Active since Oct 2025
30 Oct 2025, 14:00
Over a year of delays and no response from My debt Hero
Over a year of delays and no response from My debt Hero company. I’m at a loss for how else to escalate this. Considering filing a complaint with the National Credit Regulator (NCR) as a next step. Frustrated but trying to stay composed. @MyDebtHero
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My Debt Hero's replyOfficial
30 Jan 2026, 10:05Hi Francois, we’re sorry to hear about your experience and understand how frustrating it must be to feel unheard after such a long period. Matters of this nature are taken seriously, especially where delays and lack of feedback are concerned. For privacy, security, and regulatory reasons, we’re unable to discuss account-specific matters on this platform. Please provide your client reference number or account-linked details via one of the secure channels below so our Customer Care Team can review and assist you appropriately: https://mydebthero.co.za/support | (+27)21 *** | WhatsApp *** | ***.
My Debt Hero's reply30 Jan 2026, 10:05
Official
Hi Francois, we’re sorry to hear about your experience and understand how frustrating it must be to feel unheard after such a long period. Matters of this nature are taken seriously, especially where delays and lack of feedback are concerned. For privacy, security, and regulatory reasons, we’re unable to discuss account-specific matters on this platform. Please provide your client reference number or account-linked details via one of the secure channels below so our Customer Care Team can review and assist you appropriately: https://mydebthero.co.za/support | (+27)21 *** | WhatsApp *** | ***.