My Debt Hero should be called my nightmare

Worst company for debt review process. And name change from Debt Restruct to My Debt Hero. Why? I had terrible experiences with them. They paid SAHL late, to the point where SAHL is going to cancel the arrangement because i am defaulting. They also made wrong payment amounts. I also revieved communications meant for other clients. Ended up paying SAHL directly. My arrangement period is now up - i reached out to them twice to start the process to have me removed. First time i got a letter from them stating they have no information if my process is completed because i stopped paying them( debt restruct - now my debtnightmare). Emailed them twice in September even looked for the director/owner's name and emailed him. no response on them removing me from debt review. today is a month after my second email to them asking to remove me from debt review.

My advise - STAY away from them They charge almost R1000 a month to make wrong and late payments and send your information to other clients. And then ignore you when you ask them to remove you from debt review after you struggled with their professionalism for almost 3 years