AWP
Andries W. Pretorius

1 reviews | Active since Jan 2026

15 Jan 2026, 13:25

My debt hero

Extremely bad bad service. They are all helping you in the beginning but a soon as you take too long for them to accept their offer then they become ugly and unprofessional like this Kienan guy from my debt hero, a salesperson or whatever he is. I range meetings with him and he can't even keep to the date or time arranged he always phones on times that is not possible to talk and when I tell him I can't talk because I'm busy he get upset. He doesn't listen to the client. I would not recommend these guys at all for it seems like they are only after your money and not actually there to you to help you in your de t problems. I would suggest to really do homework to get the right people to help you, find out everything of every company before you sign anything with anyone.

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Replies (1)
My Debt Hero
My Debt Hero's reply16 Jan 2026, 09:27
Official
Hi Andries, we’re sorry to hear about your experience and the concerns you’ve raised. This is not the level of professionalism or service we expect from our team, and we’d like to better understand the context so it can be addressed appropriately. For privacy and security reasons, we’re unable to discuss account or interaction-specific matters on this platform. Please provide your details via one of the secure channels below so our Customer Care Team can review and assist you directly: https://mydebthero.co.za/support | (+27)21 *** | WhatsApp *** | ***.