Misrepresented Hero’s

Misrepresentation of the company stating that they will help with reducing interest rates and never mentioned Debt Review once. In all comms before DebiCheck mandate does not state Debt Review either. I asked is this Debt Review and will my credit rating be affected I was told no. Rude awakening to find out it is debt review. I asked for immediate cancellation from day 1 of the call and they continued the process. Call backs to discussed was ignored. They reported my previous post which was removed. I have gone to the NCR and asked for help and they have been amazing with giving me the right information. I have lodged the complaint but being threatened by this company that they will go ahead with the 17.1 which is still not lodged. They asking for documents and the NCR said not to send anything. NCR Complaint and their agents have been amazing support.