CVDw
Chantal Van Der westhuizen
1 reviews | Active since May 2025
05 Jul 2025, 09:33
Legal process been taken
My husband went under dept review with my dept hero,we keep calling them cause our creditors are still harassing us and even a guy from the dept hero told us to call our creditors if we have problems,our creditors are telling us there was no agreement made between them and dept hero and we been paying dept hero so I'm confused,could a manager of dept hero please contact him on *** cause a creditors us harassing us with taking legal process
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My Debt Hero's replyOfficial
06 Sept 2025, 12:08Hi Chantal, we’re very sorry to hear about your experience and the stress it has caused. Debt review is a legal process regulated by the National Credit Regulator (NCR), and once in place, creditors should receive formal notice. We want to urgently investigate your case and ensure this is resolved. For your privacy, we won’t share personal contact details here, but please contact our Customer Care Team directly via https://mydebthero.co.za/support, call (+27)21 ***, WhatsApp ***, or email *** so that we can escalate this immediately.
My Debt Hero's reply06 Sept 2025, 12:08
Official
Hi Chantal, we’re very sorry to hear about your experience and the stress it has caused. Debt review is a legal process regulated by the National Credit Regulator (NCR), and once in place, creditors should receive formal notice. We want to urgently investigate your case and ensure this is resolved. For your privacy, we won’t share personal contact details here, but please contact our Customer Care Team directly via https://mydebthero.co.za/support, call (+27)21 ***, WhatsApp ***, or email *** so that we can escalate this immediately.