CL
Claudia L
1 reviews | Active since Feb 2010
12 Nov 2025, 10:33
HORRIBLE!!!!
RUDE!!! I chatted to a initially nice guy this morning and he gave me a very strange calculation that I only noticed after the call.
Check this out: Total Debt: R122870 Original Installments: R4972 New Installment: R3620 Reduction of: R1240 Period: 30 Months Guaranteed without Arrears Payment!!
When I said I want to check out other companies he got extremely pushy and used some psychological fear tactics. So then I got another call from another guy from them about 30min later. He was SO RUDE!!! He said why haven't I signed up yet. And I musn't waste their time and he hung up.
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My Debt Hero's replyOfficial
15 Jan 2026, 09:17Hi Claudia, we’re sorry to hear about your experience and the interaction you’ve described. This is not the standard of professionalism or conduct we expect from our team, and we’d like to understand the context so it can be addressed appropriately. For privacy and security reasons, we’re unable to discuss account or call-specific matters on this platform. Please provide your details via one of the secure channels below so our Customer Care Team can review this further: https://mydebthero.co.za/support | (+27)21 *** | WhatsApp *** | ***.
My Debt Hero's reply15 Jan 2026, 09:17
Official
Hi Claudia, we’re sorry to hear about your experience and the interaction you’ve described. This is not the standard of professionalism or conduct we expect from our team, and we’d like to understand the context so it can be addressed appropriately. For privacy and security reasons, we’re unable to discuss account or call-specific matters on this platform. Please provide your details via one of the secure channels below so our Customer Care Team can review this further: https://mydebthero.co.za/support | (+27)21 *** | WhatsApp *** | ***.