Heslene Solomons was very helpful in resolving my query , I have been waiting for my clearance certificate which was delayed and she went out of her way to escalate my query and ensure that I am assisted and each time I asked her to give my a call and an

Heslene Solomons was very helpful in resolving my query , I have been waiting for my clearance certificate which was delayed and she went out of her way to escalate my query and ensure that I am assisted and each time I asked her to give my a call and an update she would never hesitate . She made me feel comfortable that my issue was being resolved.