CK
Carrol K

1 reviews | Active since Jun 2023

21 Jun 2023, 15:30

Frustrated Customer

I have tried my all to get out of debt, they reduced my instalment on one of my creditors now I am in arrears and contract has been terminated with one of my creditors, and when I ask Alicia Jantjies why was my instalment reduced she ignores all my call and emails. Can someone please advise how does one deal with such as I am frustrated.

0
Replies (1)
My Debt Hero
My Debt Hero's reply27 Jun 2023, 09:35
Official
Good day, Carrol. Your instalments were reduced in line with our proposal to your credit providers. You do not have to worry about the accounts, as we have an arrangement in place. Please contact us should you require any further assistance. 

If you are satisfied with the outcome, please consider removing this review. It makes a meaningful difference to the business's reputation and could help other over-indebted South Africans.