BN
Bongani N
1 reviews | Active since Jul 2023
07 Jul 2023, 09:07
Extremely poor service don't consider them!!!
Very poor and pathetic company, don't even think about getting their service they are worse. I was called by Cetyiwe Hamza and introduced me to their service, and before we began the process I told her I wanted to buy a car, but she wouldn't tell me that this process would take me straight to debt review, after realizing this it was already too late, I called 1000 times begging them to cancel everything but they were refusing and ignoring my calls until I hired another company to intervene they were then forced to transfer my files and I have also lodged a complaint at NCR against them... very poor service it's a no go...
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Replies (1)
My Debt Hero's replyOfficial
17 Jul 2023, 14:45Good day Bongani. We apologise if our service was not up to standard. We are however ethical in the way we practice and will and cannot allow consumers to incur further debt once they apply for debt review. We transferred your matter to your new debt counsellor but would advise you to be cautious. Please feel free to contact us should you require any assistance in future.
If you are satisfied with the outcome, please consider removing this review. It makes a meaningful difference to the business's reputation and could help other over-indebted South Africans.
If you are satisfied with the outcome, please consider removing this review. It makes a meaningful difference to the business's reputation and could help other over-indebted South Africans.
My Debt Hero's reply17 Jul 2023, 14:45
Official
Good day Bongani. We apologise if our service was not up to standard. We are however ethical in the way we practice and will and cannot allow consumers to incur further debt once they apply for debt review. We transferred your matter to your new debt counsellor but would advise you to be cautious. Please feel free to contact us should you require any assistance in future.
If you are satisfied with the outcome, please consider removing this review. It makes a meaningful difference to the business's reputation and could help other over-indebted South Africans.
If you are satisfied with the outcome, please consider removing this review. It makes a meaningful difference to the business's reputation and could help other over-indebted South Africans.