sK
sihle K

1 reviews | Active since Sept 2013

01 May 2025, 19:35

Dont make a mistake to join My debt Hero

I joined these guys on february and they took 7600 on that February and March and still creditors have not got any money its been a month now asking them to terminate their services and give me my money back because MFC is on my case and wants payments now I am in areas because of them tomorrow my car is getting taken away because of them I hate this company instead of peace of mind I got a heartache I am still waiting for my refund you are been told about a 90 days turnaround time which doesn't make sense all I want is my money so I can pay my car before its too late I am so unhappy

0
Replies (1)
My Debt Hero
My Debt Hero's reply19 Sept 2025, 09:34
Official
Hi Sihle, we’re very sorry to hear about your experience and the stress this has caused — especially regarding your vehicle. Please know that debt review is a regulated process under the National Credit Regulator (NCR), and your payments and requests should always be handled with care and transparency.
We want to urgently escalate your case, review your refund request, and ensure you receive clear feedback so you can take action before it’s too late. Please reach out to our Customer Care Team immediately via https://mydebthero.co.za/support, call (+27)21 ***, WhatsApp ***, or email *** so we can prioritise this for you