AE
Amelia E
1 reviews | Active since Sept 2021
17 Sept 2021, 11:15
Don't fall for this trap
Be very careful when applying for this as when you apply for this it already means you are now in debt as they take that same initials and put that on a contract. First installment does not get paid to any of your creditors they take it for themselves. They don't know the meaning of service. Takes them more that a week to reply to any queries. Can't get service worse than this.
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My Debt Hero's replyOfficial
22 Sept 2021, 15:28Good day, Ms. Esterhuizen. It is unfortunate that you have chosen to give us a negative review despite our office timely addressing all your queries. Please remember that it is FNB who is responsible for incorrectly debiting your partner's account after you app**** for debt review.
We provided you with assistance in this regard, but you chose to cancel the debt review application regardless. It is unfortunate that this matter impacted your customer experience. Regards.
We provided you with assistance in this regard, but you chose to cancel the debt review application regardless. It is unfortunate that this matter impacted your customer experience. Regards.
My Debt Hero's reply22 Sept 2021, 15:28
Official
Good day, Ms. Esterhuizen. It is unfortunate that you have chosen to give us a negative review despite our office timely addressing all your queries. Please remember that it is FNB who is responsible for incorrectly debiting your partner's account after you app**** for debt review.
We provided you with assistance in this regard, but you chose to cancel the debt review application regardless. It is unfortunate that this matter impacted your customer experience. Regards.
We provided you with assistance in this regard, but you chose to cancel the debt review application regardless. It is unfortunate that this matter impacted your customer experience. Regards.