DN
Daniel N
1 reviews | Active since Jun 2023
29 Jul 2025, 12:38
Disgraceful Service
Worst service I have ever had, promised to help, didn't I ended up paying my debt back myself without there help. Now I want to remove myself from Debt Review and they are all but holding me hostage. Saying that I owe them money and will not release my case to the service provider I have paid to remove me. Email and ask for an invoice and get no feedback. Disgraceful service
Helpful (0)
Replies (1)0
Replies (1)
My Debt Hero's replyOfficial
06 Sept 2025, 11:47 Hi Daniel, we’re very sorry to hear about your experience. Please know that debt review is regulated by the National Credit Act, which means the cancellation process must follow specific legal steps. That said, you should never feel unsupported, and we want to urgently assist you. Please reach our Customer Care Team via https://mydebthero.co.za/support, call (+27)21 ***, WhatsApp ***, or email *** so we can escalate your case and ensure you get clear feedback.
My Debt Hero's reply06 Sept 2025, 11:47
Official
Hi Daniel, we’re very sorry to hear about your experience. Please know that debt review is regulated by the National Credit Act, which means the cancellation process must follow specific legal steps. That said, you should never feel unsupported, and we want to urgently assist you. Please reach our Customer Care Team via https://mydebthero.co.za/support, call (+27)21 ***, WhatsApp ***, or email *** so we can escalate your case and ensure you get clear feedback.