RM
Radhiya M
1 reviews | Active since May 2025
15 May 2025, 22:04
Disappointed
They claimed they would help me. But when I had difficulty with creditors and when I needed help the past 2 weeks, no one offered to help and they haven’t called me back.
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Replies (1)
My Debt Hero's replyOfficial
19 Sept 2025, 09:20 Hi Radhiya, we’re very sorry to hear about your experience and that you felt unsupported when you needed us most. This is not the service standard we strive for. We’d like to urgently review your case and ensure you receive the help you were promised. Please reach our Customer Care Team at https://mydebthero.co.za/support, call (+27)21 ***, WhatsApp ***, or email *** so we can escalate this immediately
My Debt Hero's reply19 Sept 2025, 09:20
Official
Hi Radhiya, we’re very sorry to hear about your experience and that you felt unsupported when you needed us most. This is not the service standard we strive for. We’d like to urgently review your case and ensure you receive the help you were promised. Please reach our Customer Care Team at https://mydebthero.co.za/support, call (+27)21 ***, WhatsApp ***, or email *** so we can escalate this immediately