JR
Johannes R

1 reviews | Active since Jan 2024

09 Feb 2024, 09:56

Debt review gone wrong.

On Wednesday 7 February while I was driving, I received a call from a gentleman who wants to talk about the pro,'s of debt counselling. Firstly i was out of my comfort zone. Foolishly I gave him some of my personal details, what a mistake! When I arrived at home I received various emails and WhatsApp that they are busy with my debt review. My understanding of debt counselling and debt review are two different actions. Needles to say I tried to contact the company to cancel the action, final approval wasn't given, the next thing my bank accounts was not available and the little money I had in my cheque account was gone. According to agents I can't cancel without repercussions. I then CONTACTED the NCR and FNB debt department who told me only the debt company can cancel the process by sending me a cancellation form to be forwarded to FNB and my accounts wil be restore.( According to them the application can not be completed without certain documentation, which I didn't provide) Please I am desperate for assistance.

0
Replies (2)
My Debt Hero
My Debt Hero's reply09 Feb 2024, 12:36
Official
Good day Johannes. The NCR has withdrawal guidelines that we need to follow when consumers want to cancel their debt review. Our office will be in contact with you to assist with this process. 
JR
Johannes R's update09 Feb 2024, 16:01
Reviewer Update
Thank you. I appreciate it.