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Naidoo R
1 reviews | Active since Jan 2025
18 Mar 2025, 13:41
Compliment Charlize Meyer
I have had the worst experience with this company. Mislead by consultants. Cancelled very bad after sales service. However I would like to thank Charlize Meyer who made my exit from the company pleasant. She has empathy and good customer care.
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My Debt Hero's replyOfficial
30 Sept 2025, 09:20Hi Naidoo, we’re very sorry to hear about the frustration and disappointment you’ve experienced with our service. You should never feel misled or unsupported, and we appreciate you sharing your honest feedback with us.At the same time, we’re glad to hear that Charlize Meyer was able to assist you with empathy and good customer care during your exit process. We’ll be sure to pass along your appreciation to her, and we’ll also use your feedback to improve our after-sales service going forward.
My Debt Hero's reply30 Sept 2025, 09:20
Official
Hi Naidoo, we’re very sorry to hear about the frustration and disappointment you’ve experienced with our service. You should never feel misled or unsupported, and we appreciate you sharing your honest feedback with us.At the same time, we’re glad to hear that Charlize Meyer was able to assist you with empathy and good customer care during your exit process. We’ll be sure to pass along your appreciation to her, and we’ll also use your feedback to improve our after-sales service going forward.