TH
Tania H
1 reviews | Active since Dec 2019
28 Jan 2026, 12:21
Bad experience with Debt Collection Agency
My experience with the debt collectors are very bad. This is not the first time that multiple deductions went off my bank account - and they never get back to you or resolve your enquiries. Messages are left unanswered and issues unresolved. Yet, they have a Top 10 rating 2 years in a row for Debt review awards for National Debt Councellor.
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My Debt Hero's replyOfficial
13 Feb 2026, 12:38Hi Tania, we’re sorry to hear about your experience and the concerns you’ve raised regarding multiple deductions and lack of feedback. Matters relating to debit orders and communication should always be handled promptly and transparently. For privacy and security reasons, we’re unable to discuss account-specific matters on this platform. Please provide your client reference number or account-linked details via one of the secure channels below so our Customer Care Team can review and assist you directly: https://mydebthero.co.za/support | (+27)21 *** | WhatsApp *** | ***.
My Debt Hero's reply13 Feb 2026, 12:38
Official
Hi Tania, we’re sorry to hear about your experience and the concerns you’ve raised regarding multiple deductions and lack of feedback. Matters relating to debit orders and communication should always be handled promptly and transparently. For privacy and security reasons, we’re unable to discuss account-specific matters on this platform. Please provide your client reference number or account-linked details via one of the secure channels below so our Customer Care Team can review and assist you directly: https://mydebthero.co.za/support | (+27)21 *** | WhatsApp *** | ***.