BAD SERVICE

<p>I placed an order on www.mydailysupplement.co.za on 6th Jan 2017 and made an EFT payment of R987.00 on the same day for #19909 to a A.Wakelin. on the 9th Jan I still haven't heard from the company and sent an email to ********** and a Alan Wakelin responded asking what I ordered. I thought it to be strange as I provided the order # but responded nonetheless. I did not get a reply back and called Mr Wakelin. We discussed my order and he said that they are not able to find the order on their system even though I do have an order number. again he asked what I ordered and upon hearing that part of my order was a USN product he said that he doesn't stock an USN products. He gave me some long explanation as to why he doesn't and why he dislikes the product. Enquired what my goals where by using such prodcut and he suggested that he will provide me info on a smi**** product at the same price range. If it so happened that it was slightly more expensive I was happy to pay the difference. I'm still waiting for that information.......I sent an email to him asking for a refund on my order and provided my banking details. I still have not heard from him. This greatly concerns me that one they advertise products on their website and claim they don't stock it, two that my order "disappeared" and his IT team is doing everything possible to track it (give me a break, I work in IT and run an IT Dept; pull the other one) and three are they Charlatans that they take your money and just ignore requests and disappear??</p> <p> </p>