Rude and abrasive

I received a call from this company saying they couldn't get hold of me for a delivery. I didn't know anything about this delivery, so I tried calling them to find out about it. I eventually got through to the jhb office. A "manager", or "supervisor" didn't feel like it was worth his time to speak to me and tried to brush me off the whole call. It was obvious he was annoyed and didn't want to carry on with the call, so he said he will look into it, and tried to end the call. Im very sorry I didn't get his name, but he was impatient, rude and very unprofessional.

Needless to say, I didn't ever hear back from the company as I suspected from the rude individual who fielded my call.

As a service provider, you'd expect at least a tiny amount of common courtesy. What a painful experience!